Returns & Exchanges
At rappid., we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items. Our streamlined process ensures that your exchange or refund is handled with the same speed as our shipping.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into the reusable shipping bag or a sturdy box of your choice.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you as soon as your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing